Service & Support

Our service department based in Toronto is certified to repair products from many manufacturers.

During office hours, technical support is available for Chroma-Q, Jands, ArKaos and LumenRadio by calling (416) 255-9494 or emailing

Emergency after hours technical support is available 24 hours a day by phone or e-mail. Contact numbers are listed below.


Product Ranges Name Emergency Out of Hours 
Chroma-Q, Jands, Proylte & LumenRadio – Trade Shows Chris Neilson (Tradeshow/Technical Support)

(647) 225-4839

1-(855) 736-1440

Chroma-Q, Jands, Proylte & LumenRadio Ben Coleman (Technical Support) (518) 832-3465
Chroma-Q Fernando Godinez (Technical Support)