Service & Support

Our service department based in Toronto is certified to repair products from many manufacturers.

During office hours, technical support is available for Chroma-Q, Jands, ArKaos and LumenRadio by calling (416) 255-9494 or emailing

Emergency out of hours technical support is available 24 hours a day by phone or e-mail. Contact numbers are listed below.

Product Ranges Name Emergency Out of Hours 
Chroma-Q, Jands, ArKaos Pro,
Proylte & LumenRadio – Trade Shows
Chris Neilson (Technical Sales Support Supervisor) (647) 225-4839
Chroma-Q, Jands, ArKaos Pro,
Proylte & LumenRadio
Ben Coleman (Technical Support) (518) 832-3465
Chroma-Q Fernando Godinez (Technical Support)
Chroma-Q, Jands, ArKaos Pro,
Prolyte & LumenRadio
Josh Wellstood (Technical Support) (518) 410-9685

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